Article: Q177198
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0; :; Win2000:95
Operating System(s):
Keyword(s): kbenv kbimukbfaq
Last Modified: 08-NOV-2001
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The information in this article applies to:
- Microsoft Bookshelf for Windows, 1991, 1992, 1993, 1994, 1995 editions
- Microsoft Bookshelf '95 for Windows 95
- Microsoft Bookshelf 1996-97 for Windows
- Microsoft Bookshelf 98 for Windows
- Microsoft Bookshelf 99
- Microsoft Bookshelf 2000
- Microsoft Cinemania for Windows, 1992, 1993, 1994, 1995, 1996, 1997 editions
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia
- Microsoft Encarta 96 Encyclopedia for Windows
- Microsoft Encarta Encyclopedia 97 Deluxe for Windows
- Microsoft Encarta 97 Encyclopedia for Windows
- Microsoft Encarta 98 Encyclopedia for Windows
- Microsoft Encarta Encyclopedia 99
- Microsoft Encarta Encyclopedia 2000
- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
- Microsoft Encarta Encyclopedia Standard 2001 for Windows
- Microsoft Encarta Reference Suite 99
- Microsoft Encarta Reference Suite 2000
- Microsoft Encarta Reference Suite 2001
- Microsoft Encarta Virtual Globe 99, version 1.0
- Microsoft Encarta 96 World Atlas for Windows
- Microsoft Encarta Interactive World Atlas 2000
- Microsoft Encarta Interactive World Atlas 2001
- Microsoft Encarta World English Dictionary
- Microsoft Encarta World English Dictionary 2001
- Microsoft Music Central for Windows, 1996, 1997 edition
- Microsoft Windows 95
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SUMMARY
=======
If you experience problems when you attempt to play certain sound or video
clips, but you can play most sound and video clips without any problems, the
audio and video compression components of Windows 95 may not be properly
installed.
MORE INFORMATION
================
To verify that the audio and video compression components of Windows 95 are
properly installed, remove and reinstall Audio Compression and Video
Compression. To do so, use the following steps:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. On the Windows Setup tab, click Multimedia.
4. Click Details.
5. Click the Audio Compression check box to clear it.
6. Click the Video Compression check box to clear it.
7. Click OK, and then click Apply.
8. On the Windows Setup tab, click Multimedia.
9. Click Details.
10. Click the Audio Compression check box to select it.
11. Click the Video Compression check box to select it.
12. Click OK until you return to Control Panel.
13. Follow the instructions on the screen. You may be prompted to insert your
Windows 95 CD-ROM or floppy disks.
14. Close Control Panel.
Additional query words: multi multi-media media mm imuwr
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Keywords : kbenv kbimu kbfaq
Technology : kbHomeProdSearch kbWin95search _IKkbbogus kbHomeMMsearch kbEncartaSearch kbBookshelfSearch kbEncartaEncycSearch kbZNotKeyword3 kbCineManiaSearch kbBookShelf1995 kbBookShelf1996 kbBookShelf1997 kbBookShelf1998 kbMusicCentral kbBookShelf2000 kbBookShelf1999 kbEncarta1995 kbEncartaEnCyc1996 kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbEncartaEnCyc2000 kbEncartaEnCyc1999 kbEncartaEnCyc1994 kbEncartaEnCyc1998 kbEncartaReference99 kbEncartaReference2000 kbEncartaReference2001 kbEncartaVirtGlobe99 kbEncartaWorldAtlas2001 kbEncartaWorldAtlas2000 kbEncartaWorldAtlas1996 kbEncartaWorldEngDict kbEncartaWorldEngDict2001 kbMusicCentral1996 kbMusicCentral1997
Version : WINDOWS:1.0; :; Win2000:95
Issue type : kbhowto
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