Article: Q177249
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s):
Keyword(s): kbsetup
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation version 4.0
- Microsoft Windows NT Server version 4.0
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SYMPTOMS
========
When you attempt to install the external ADIC DS9700D tape drive, Windows NT may
detect the unit as a Quantum DLT 7000 tape device and load the corresponding
driver (Dlttape.sys) contained on the Windows NT installation compact disc.
After you restart the computer, the following error message may occur:
DLT tape device could not be found.
NOTE: Control Panel, tape devices will show the DLT tape drive as installed.
CAUSE
=====
The Dlttape.sys driver supplied with Windows NT 4.0 does not support the ADIC
DS9700D tape drive.
RESOLUTION
==========
Go to the following location to download Jan97nt.exe, which contains an updated
Dlttape.sys driver for the ADIC DS9700D tape device:
http://www.legato.com/cgi-bin/devsup.pl?NT/4.3b
The Jan97nt.exe file expands to five files. An explanation of these files is in
the Readme.4.3b file located on the same page. Replace the Dlttape.sys file in
the %systemroot%\system32\drivers folder with the one you just downloaded and
extracted.
Tape drives with updated firmware may require the latest DLT7000.sys driver from
Quantum. If you have a Compaq computer, obtain SP4429 from Compaq.
NOTE: Because Web sites are constantly updated, the site address may change
without notice. If this occurs, please contact the manufacturer directly.
Additional query words: hang tapes working backup restore
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Keywords : kbsetup
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : WinNT:4.0
Issue type : kbprb
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