Q177309: XADM: Setup Cannot Initialize the Key Management Database

Article: Q177309
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 18-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SUMMARY
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SYMPTOMS
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When you use custom setup to add a Microsoft Exchange Server 5.5 computer to a
site with an existing Exchange Server 4.0 computer, you may receive the
following error while installing the Exchange Key Management Server:

  Setup is unable to initialize the key management database

  ID no. c103798c

In the event log, you will see:

  MSExchangeKMS 1004 KMServer was not able to verify the signature on the
  crypto service provider.

CAUSE
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This error can occur if you have the wrong version of Advapi32.dll. in the
<winnt>\system32 directory.

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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbprb

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