Article: Q177823
Product(s): Microsoft Exchange
Version(s): WinNT:4.0,5.0
Operating System(s):
Keyword(s):
Last Modified: 20-MAR-1999
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The information in this article applies to:
- Microsoft Exchange Server, versions 4.0, 5.0
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SYMPTOMS
========
An information store crash may occur, generating a Dr. Watson error message with
the following stack dump:
FramePtr RetAddr Param1 Param2 Param3 Function Name
252afaf4 0042cc1c 252afb18 000001c5 252afb0c STORE!EcRpc+0xfb8
252afb08 77e11841 2652a620 3029b00c 00000030 STORE!EcDoRpc+0x3c
265f2070 37363534 0004020a 00413280 00000001 0x77e11841
CAUSE
=====
An incorrect remote procedure call (RPC) buffer size setting from server to
client communications causes corruption of memory, which in turn can shut down
the information store.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 4.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
Additional query words: IS
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Keywords :
Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version : WinNT:4.0,5.0
Issue type : kbbug
Solution Type : kbfix
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