Article: Q178279
Product(s): Microsoft Windows NT
Version(s): WinNT:3.51
Operating System(s):
Keyword(s): kbsetup
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation version 3.51
- Microsoft Windows NT Server version 3.51
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SYMPTOMS
========
When run from a compact disc, Update.exe from Service Pack 4 and 5 will prompt
for the Windows NT Workstation compact disc. It will not install the service
pack.
CAUSE
=====
The Update.inf file that determines what media is recognized during the
installation is defined in the following section:
[Source Media Descriptions]
1 = "Windows NT Workstation CD-ROM" , TAGFILE = cdrom.w
The installation program is looking for the I386 directory or Cdrom.w directly
off the root of the compact disc. If the I386 directory is renamed or it is
created as a subdirectory on the drive, it will not recognize the compact disc
as valid media and prompt for the Windows NT Workstation compact disc.
WORKAROUND
==========
To work around this problem, do one of the following:
- Copy the I386 folder to the local hard disk or a network drive by using the
following steps:
To copy to the local hard drive, at a command prompt change to the CD-ROM
drive by typing the drive letter and pressing ENTER. Type the following
command, and then press ENTER:
E:>xcopy I386 c:\
To copy to a network drive, substitute the mapped drive letter for drive C in
the command listed above.
- Copy the I386 directory to the local hard disk or network drive and run
Update.exe from this location.
- Burn the CD-ROM so that the I386 directory is on the root of the drive or
place a file called Cdrom.w to the root of the drive.
MORE INFORMATION
================
For additional information, please see the following article in the Microsoft
Knowledge Base:
ARTICLE-ID: Q170261
TITLE : Cannot Reapply Service Pack 5 from November 1996 MSDN
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Keywords : kbsetup
Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version : WinNT:3.51
Issue type : kbprb
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