Q179802: XCLN: Error Msg: Application Error, Call to Undefined Dynalink

Article: Q179802
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0,8.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 06-DEC-2000

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The information in this article applies to:

- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Outlook, Exchange Server Edition, version 8.0, used with:
   - the operating system: Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

When you try to start the Windows 3.x Exchange or Outlook client, you may
receive one of the following error messages:

  Application Error
  Call to Undefined Dynalink

-or-

  Application Error
  Cannot find Mapi.dll

CAUSE
=====

The Mapi.dll file, located in the c:\windows\system subdirectory by default, is
missing, corrupted, or has been replaced by another version.

WORKAROUND
==========

To correct the problem, perform one of the following steps:

- Copy the Mapi.dll from another Windows 3.x client system that is working
  properly.

  -or-

- Reinstall the Exchange client.

  -or-

- Expand Mapi.dll from the client CD-ROM cabinet (.Cab) files.

  The syntax for the EXPAND (Expand.exe) utility is:
  " EXPAND <sourcename> <destinationname>" (without the quotation
  marks)

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Keywords          : kbusage 
Technology        : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword3
Version           : WINDOWS:4.0,5.0,8.0
Issue type        : kbprb

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