Article: Q181796
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0,5.5
Operating System(s):
Keyword(s):
Last Modified: 02-APR-1999
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The information in this article applies to:
- Microsoft Exchange Server, versions 4.0, 5.0, 5.5
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SUMMARY
=======
SYMPTOMS
========
When you try to start the Microsoft Exchange Information Store service, the
following error occurs:
The Microsoft Exchange Information Store service returned service
specific error 4294966768.
The Windows NT Application Log contains the following entries:
Event ID: 1120
Source: MSExchangeIS
Type: Error
Category: General
Description:
Error -528 initializing the Microsoft Exchange Server Information Store
database.
Event ID: 5000
Source: MSExchangeIS
Type: Error
Category: General
Description:
Unable to initialize the Microsoft Exchange Information Store service.
Error -528.
CAUSE
=====
Error -528 corresponds to JET_errMissingLogFile. The above error is received
when the Edb.log and Edb.chk files are missing from the Exchsrvr\Mdbdata
directory and there are other .log files in this directory.
WORKAROUND
==========
To recover from this error, move out all .log files from the Exchsrvr\Mdbdata
directory and restart the Information Store service.
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Keywords :
Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version : WINDOWS:4.0,5.0,5.5
Issue type : kbprb
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