Article: Q182127
Product(s): Microsoft Windows 95.x Retail Product
Version(s):
Operating System(s):
Keyword(s): kbenv kbsetup win95
Last Modified: 06-MAR-2002
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
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When your computer restarts for the first time after you install Windows 95,
your computer may seem to stop responding (hang).
CAUSE
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This issue can occur if your computer has a VoiceView modem installed. The files
needed to install this modem may cause multiple instances of the Grpconv.exe
program to start, which may make your computer appear to hang.
RESOLUTION
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To work around this issue, use the appropriate method:
Allow Setup to Finish
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Although your computer may seem to be hung, it is not, and you should allow Setup
to continue until it is finished. Note that you may experience a longer than
normal installation time.
Edit the Mdmvv.inf File
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Microsoft does not encourage or support changes to .inf files; therefore,
Microsoft Technical Support does not support the procedure in this article.
Although we have tested the following procedure and it appears to function as
described, make a backup copy of your .inf file before you proceed.
If you are a System Administrator who wants to run an unattended Setup, you can
edit the Mdmvv.inf file, and then run Setup again. To do so, use the following
steps:
1. Right-click the Mdmvv.inf file, and then click Open.
2. In the [VoiceView_Modem] section, place a semi-colon in front of the
following line:
HKR,, Runonce,,"grpconv /o" line.
3. On the File menu, click Save, quit the program you used to edit the Mdmvv.inf
file, and then run Setup again.
Additional query words:
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Keywords : kbenv kbsetup win95
Technology : kbWin95search kbZNotKeyword3
Version : :
Issue type : kbprb
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