Q182419: SMS: SMSEXEC Dr. Watson When Decompressing a Package File

Article: Q182419
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsmsUtil smsutil
Last Modified: 31-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run SMSEXEC, a Dr. Watson error may occur when decompressing a Package
File if the path length of the package's directory structure is longer than 200
characters.

If the package's directory structure exceeds 200 characters, the Systems
Management Server Despooler Service generates the following error when it
attempts to decompress the package:

  SMSEXEC.EXE - Application Error
  The instruction at "0x1f359f78" referenced memory at "0x2e6e6f69". The memory
  could not be "written".

Note that the memory values may vary.

The last entry in the Despool.log file will be:

  Decompressing package <file name> to C:\_S M0000.TMP

CAUSE
=====

In a package that contains subdirectories and files, the path and filename
combination can not exceed 200 characters. For example, if a sharing package is
defined with the following directory structure

  \<RootDir>\Directory 1\Directory 2\Filename.txt

where <RootDir> is the root of the package source directory, then the
length of the path "\Directory 1\Directory 2\Filename.txt" cannot exceed 200
characters.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem has been corrected in the latest U.S. Service Pack for
Systems Management Server version 1.2. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base:

  " SERVPACK" (without the quotation marks)

Additional query words: prodsms

======================================================================
Keywords          : kbsmsUtil smsutil 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================