Article: Q183169
Product(s): Microsoft Windows NT
Version(s): 2000,4.0
Operating System(s):
Keyword(s):
Last Modified: 10-JUN-2002
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Workstation version 4.0
- Microsoft Windows NT Server, Enterprise Edition version 4.0
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional
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SYMPTOMS
========
Windows NT computers, and those built on Windows NT technology, may stop
responding (hang) with one or more of the following STOP error messages:
STOP: 0x0000000a
STOP: 0x0000001e
STOP: 0x00000050
CAUSE
=====
These errors may be caused by one or more of the following:
- Hardware failure (memory, processor, or motherboard).
- Anti-virus software that is running on your computer.
- Drivers installed by third-party software.
RESOLUTION
==========
To resolve these behaviors, perform one or more of the following:
- Replace the faulty hardware. You may be able to determine the faulty hardware
by running diagnostics provided by the manufacturer. Please contact the
hardware manufacturer for more information.
- Disable any anti-virus software that is running on your computer. If the STOP
errors no longer occur, contact the anti-virus software manufacturer about a
possible upgrade.
- Disable any third-party drivers that may be running. If the STOP errors no
longer occur, contact the third-party manufacturer about a possible upgrade.
MORE INFORMATION
================
For more information on specific causes and resolutions for these error
messages, please query on the exact error message.
Additional query words: norton innoculan mcafee speeddisk 0x0a 0x01e 0x50 crash hang bluescreen
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Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbwin2000Serv kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch kbWinDataServSearch
Version : :2000,4.0
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