Article: Q183650
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:7.0,7.5
Operating System(s):
Keyword(s): kbinterop exc55sp2fix
Last Modified: 11-SEP-1999
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The information in this article applies to:
- Microsoft Schedule+, versions 7.0, 7.5
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SYMPTOMS
========
You cannot use Microsoft Schedule+ 7.0, Schedule+ 7.5, or Schedule+ 95
(Schedule+ 7.x) to print or preview private appointments, contained in a
Microsoft Outlook calendar.
Attempting to print an Outlook calendar from Schedule+, returns no error message,
but the private appointments do not print.
Attempting to preview an Outlook calendar from Schedule+, returns the following
error message:
The print operation could not be completed. Your computer is out of memory.
CAUSE
=====
When a Schedule+ client prints or previews an Outlook calendar, it receives an
error of MAPI_E_NO_ACCESS on the private appointments and module Msoutl32.dll
mishandles the private appointments.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Schedule+ 7.x. This problem was
first corrected in Exchange Server 5.5 Service Pack 2.
MORE INFORMATION
================
Schedule+ 7.x cannot read an Outlook calendar without the Outlook calendar
access patch for Schedule+ 7.x. This patch is available from the Microsoft Web
site at:
http://support.microsoft.com/download/support/mslfiles/MSOUTL.EXE
After the driver is installed, the Schedule+ user can open an Outlook user's
calendar (Open command, File menu, Open Other's Appointment Book submenu). The
Schedule+ user must have Read permissions for the Outlook user's calendar, and
that calendar must be stored on a Microsoft Exchange Server.
NOTE: The Schedule+ user can only read the Outlook user's calendar, not add to or
edit it, regardless of the permissions granted by the Outlook user.
REFERENCES
==========
For more information on the Outlook calendar access patch for Schedule+ 7.x,
please see the following article in the Microsoft Knowledge Base:
Q170061 XGEN: Readme.txt for Msoutl32.dll
Additional query words: S+ ol97 ol98
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Keywords : kbinterop exc55sp2fix
Technology : kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbSchedule750
Version : WINDOWS:7.0,7.5
Issue type : kbbug
Solution Type : kbfix
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