Article: Q185309
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbdta
Last Modified: 06-DEC-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows, used with:
- the operating system: Microsoft Windows 95
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** - WARNING - **
** THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN **
** CONFIRMED OR TESTED BY MICROSOFT. USE ONLY **
** WITH DISCRETION. **
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SYMPTOMS
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In Microsoft Word when you click Open on the File menu and click a drive in the
Look-In list that has been mapped to a Novell server under Microsoft Windows 95
you may receive the following error:
Fatal Exception 06 Has occurred at: 17E7:<Address>
CAUSE
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You are using the real-mode Ipxodi.com network client under Microsoft Windows 95
and the Config.sys file has the "files =" line set to less than 60.
WORKAROUND
==========
To prevent this error from occurring, set the "files =" line equal to at least
60 in the Config.sys file. To do this, follow these steps:
1. Close all programs.
2. Click Start and then Run.
3. In the Open box, type sysedit and click OK.
4. Click Config.sys.
5. Look for a line that reads FILES=. If it is less than 60, change it to 60.
6. Save the Config.sys file and then close the System Configuration Editor.
7. Restart Windows.
MORE INFORMATION
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For additional information network system requirements for the Config.sys file,
please see the following article in the Microsoft Knowledge Base:
Q109501 NETWORKS.WRI from Windows for Workgroups 3.11 (Part 2 of 4)
Additional query words: word97
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Keywords : kbdta
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
Issue type : kbprb
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