Article: Q186091
Product(s): Microsoft Automap
Version(s): WINDOWS:1.0,98
Operating System(s):
Keyword(s): kbenv kberrmsg kbimu
Last Modified: 26-AUG-1999
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The information in this article applies to:
- Microsoft Expedia Streets 98 Deluxe, version 1.0
- Microsoft Expedia Streets 98, version 98
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SYMPTOMS
========
When you attempt to start Expedia Streets 98, you may receive the following
error message:
The main application could not be launched; Please rerun setup.
CAUSE
=====
This behavior can occur if you are running a third-party program that conflicts
with Expedia Streets 98.
RESOLUTION
==========
To resolve this issue, disable any third-party programs that are started from
the "Load=" or "Run=" line in the Win.ini file. To do so, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type "win.ini" (without the quotation marks), and then click
OK.
3. Locate the "Load=" and "Run=" lines.
4. Type a semicolon (;) at the beginning of both lines.
NOTE: If there are multiple "Load=" or "Run=" lines in the Win.ini file, make
sure you type a semicolon at the beginning of all "Load=" and "Run=" lines.
5. On the File menu, click Save.
6. On the File menu, click Exit.
7. Restart the computer.
If the issue continues to occur, start Windows without loading any
terminate-and-stay-resident (TSR) programs or device drivers (this is called a
clean boot). For additional information, please see the following article in the
Microsoft Knowledge Base:
Q177604 Multimedia: Troubleshooting Using Clean Boot of Windows 95
Additional query words: 98 street streetsplus automap a-map auto map
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Keywords : kbenv kberrmsg kbimu
Technology : kbHomeProdSearch kbExpediaSearch kbExpediaStreets98 kbExpediaStreets98del
Version : WINDOWS:1.0,98
Issue type : kbprb
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