Article: Q189730
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0
Operating System(s):
Keyword(s):
Last Modified: 16-APR-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, version 4.0
-------------------------------------------------------------------------------
SYMPTOMS
========
When you attempt to manually start the Microsoft Exchange Internet Mail
Connector (IMC) on a Windows NT 4.0 computer, the following error may occur:
Services
Could not start the Microsoft Exchange Internet Mail Connector
service on
\\machinename.
Error 2140: An internal Windows NT error occurred.
In the application event log the following may be logged:
Event ID: 4086
Source: MSExchangeIMC
Type: Error
Category: Initialization/Termination
Description: Unable to start the service because the
configuration could not be loaded from the Microsoft Exchange
directory or Windows NT Registry.
CAUSE
=====
Windows NT 4.0 has become more restrictive in its control of the registry.
WORKAROUND
==========
To work around this issue, add the Exchange Server Service account to the
Administrators group for the domain.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0.
======================================================================
Keywords :
Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version : WINDOWS:4.0
Issue type : kbprb
=============================================================================