Article: Q191064
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kberrmsg kbtool win95
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
You may experience the following symptoms when you attempt to use a Transmission
Control Protocol/Internet Protocol-based (TCP/IP-based) utility or program:
- When you attempt to use the Winipcfg utility, you receive the following error
message:
Fatal Error! Cannot read IP configuration.
NOTE: You will receive this error message if you do not currently have a
network client installed.
- When you attempt to ping a Web site name or TCP/IP address using the Ping
utility, you receive either of the following error messages:
- Bad IP address <Web address>
- PING: transmit failed, error code 10091
- When you attempt to load a Web page using Internet Explorer, you receive the
following error message:
Internet Explorer cannot open the Internet site <Web address>. A
connection with the server could not be established.
- When you try to uninstall Microsoft Personal Web Server 4.0, you receive the
following error message:
WINSOCK2 is required to run this setup utility. Please click OK to exit
setup.
CAUSE
=====
This behavior can occur if you attempt to uninstall the Winsock 2.0 update for
Windows 95, but it is not uninstalled completely.
RESOLUTION
==========
To resolve this behavior, follow these steps:
1. Click Start, point to Programs, and then click MS-DOS Prompt.
2. At the command prompt, type the following commands, pressing ENTER after each
command
cd\<windows>\ws2bakup
ws2bakup.bat
exit
where <windows> is the folder in which Windows is installed.
NOTE: If you are prompted to abort, retry, or fail the operation, press A.
This causes the Ws2bakup.bat to continue restoring up all the necessary
files.
NOTE: If you receive sharing violation error messages when you run the
Ws2bakup.bat file, continue with step 3.
3. Click Start, click Shut Down, click "Restart in MS-DOS mode," and then click
OK.
4. Repeat step 2.
NOTE: If you receive error messages when you run the Ws2bakup.bat file stating
that some programs cannot be run outside of Windows 95, disregard them.
MORE INFORMATION
================
For more information about the Winsock 2.0 update for Windows 95, please see the
following article in the Microsoft Knowledge Base:
Q182108 Availability of Windows Sockets 2.0 for Windows 95
Additional query words: wsock
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Keywords : kberrmsg kbtool win95
Technology : kbWin95search kbZNotKeyword3
Version : WINDOWS:95
Issue type : kbprb
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