Article: Q192350
Product(s): The Microsoft Network
Version(s): WINDOWS:1.3
Operating System(s):
Keyword(s): kbenv kbmsn
Last Modified: 23-SEP-1999
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The information in this article applies to:
- The Microsoft Network version 1.3
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SYMPTOMS
========
When you quit MSN, The Microsoft Network, you may not be prompted to disconnect
from MSN.
CAUSE
=====
This behavior can occur if you use Microsoft Internet Explorer with Active
Desktop and Active Desktop is enabled.
RESOLUTION
==========
To resolve this issue disable the active desktop:
1. click Start
2. point to Settings
3. point to Active Desktop
4. click to clear the View As Web Page command
MORE INFORMATION
================
When you quit MSN, you should receive the following message prompting you to
disconnect from MSN:
Thank you for using MSN. OK to disconnect? Click Yes to disconnect or No
to remain connected.
Additional query words: msnet msnetwork microsoft-net m.s.n.
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Keywords : kbenv kbmsn
Technology : kbMSNSearch kbMSN130
Version : WINDOWS:1.3
Issue type : kbprb
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