Article: Q193842
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 09-MAY-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, version 5.5
-------------------------------------------------------------------------------
SYMPTOMS
========
The Microsoft Exchange DXA does not ensure that Mail ALIAS (MAILBOX) names are
truncated to 10 characters. Furthermore, the DXA does not remove invalid
characters such as a comma.
If the total length of the user's alias is more than 10 characters, the names are
discarded and never included in directory synchronization (dirsynch) operations.
The application log shows an error and a warning for each name it discards. For
example:
Event: 247
Source: MSExchangeDX
Type: Error
Category: MS Mail 3.2
Description: The e-mail address of the following transaction is not a
valid format. See previous events logged by the Microsoft Exchange
System Attendant component for details. The transaction is A User02,
MacGroovy@GroovyMac MSMAIL:User02, MacGroovy@GroovyMac. (Thread 0)
Event: 5
Source: MSProxy
Type: Warning
Category: none
Description: Microsoft Mail address failure. The Mailbox name
'MS:Microsoft/testproxy/User02, MacGroovy' is not valid. There must be
1-10 valid characters.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Directory Synchronization (Dirsync)
File Name Version
----------------------
Dxa.exe 5.5.2405.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 for Windows NT. This problem was first corrected in Exchange Server
5.5 Service Pack 2.
======================================================================
Keywords : exc55sp2fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : WinNT:5.5
Issue type : kbbug
Solution Type : kbfix
=============================================================================