Article: Q194506
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 07-MAY-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
User cannot log on to Exchange Server computer and send or receive mail.
CAUSE
=====
There was a deadlock while purging unused indices.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Information Store
File Name Version
-----------------------
Gapi32.dll 5.5.2404.0
Mdbmsg.dll 5.5.2404.0
Store.exe 5.5.2404.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
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Keywords : exc55sp2fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : WinNT:5.5
Issue type : kbbug
Solution Type : kbfix
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