Q194992: CG3: Clip Gallery Opens Slowly Applying SR-2 Patch

Article: Q194992
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 25-NOV-1999

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The information in this article applies to:

- Microsoft Clip Gallery 3.0 for Windows 
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SYMPTOMS
========

Depending on the speed of your computer, Clip Gallery may take as long as half a
minute to load after you apply the Microsoft Service Release Patch 2 (SR-2) to
your Microsoft Office 97 or Microsoft PowerPoint 97 installation.

CAUSE
=====

This problem can occur when you originally installed or updated your Microsoft
Office 97 installation with the Service Release 1 (SR-1) Enterprise CD, and then
applied the SR-2 patch.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words: ppt97 97 sr1 sr-1 sr 1 sr2 sr-2 2 powerpnt ppt ppt8 8.0 enterprise CDROM update installing setup patching patched patches

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Keywords          :  kbbuglist
Technology        : kbWordSearch kbFrontPageSearch kbExcelSearch kbPowerPtSearch kbWorksSearch kbPublisherSearch kbClipGallerySearch kbClipGallery300 kbHomePubSearch kbPhotoDrawSearch
Version           : WINDOWS:3.0
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbnofix

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