Article: Q195214
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 26-JUL-2002
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you apply Exchange Server 5.5 Service Pack 1 Update.exe on a secondary
cluster node (inactive node), you are asked for the Exchange Service account
password. When you type the correct password the following pop-up error message
may be displayed:
The error 317 occurred while formatting windows NT error 2220 -
Microsoft Windows NT 0xc00208ac.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Setup and Administrator Programs
File Name Version
-------------------------
Admin.exe 5.5.2438.0
Exupdate.exe 5.5.2438.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 1.
MORE INFORMATION
================
The error above occurs if the Primary Domain Controller is using the French
language, whatever the language of Exchange Server.
To install this fix, perform the following steps:
1. Perform a copy-and-paste operation for all the Service Pack 1 files to the
local hard drive of each cluster node.
2. Perform a copy-and-paste operation for Exupdate.exe to the same directory
that contains Udpate.exe (this should be i386 on Intel- platform computers).
3. Go to an MS-DOS command prompt and type the following to run Exupdate.exe on
the first (active) node:
EXUPDATE
4. Run EXUPDATE (Exupdate.exe) on the second node.
5. Replace the Service Pack 1 Admin.exe in <exchsrvr>\BIN with the new
fixed Admin.exe.
Additional query words:
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Keywords : exc55sp2fix
Technology : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2
Version : :5.5
Issue type : kbbug
Solution Type : kbfix
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