Article: Q195824
Product(s): Microsoft Exchange
Version(s): WinNT:5.0
Operating System(s):
Keyword(s): sbs
Last Modified: 09-MAY-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.0
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SYMPTOMS
========
Microsoft BackOffice Small Business Server 4.0 customers may install the MS Mail
Connector by running setup for Exchange Server and choosing Add/Remove
components. When you attempt to start the MS Mail Connector Interchange service
or when you restart, the following error message may be displayed:
The dynamic link library address.dll can not be found in the specified path
C:\Exchsrvr\connect\msmcon\bin;.;C:\winnt\system32;C:\winnt\system;C:\wi
nnt;C:\winntsystem32;C:\winnt;C:\mssql\binn.
Clicking OK will result in the following error message being displayed:
Could not start the MS Mail Connector Exchange service on
\\<computername>. Error 2186 The service is not responding to the
control function.
CAUSE
=====
When you install the MS Mail Connector, the setup program does not install a
copy of Address.dll to the Exchsrvr\Connect\Msmcon\Bin subdirectory.
WORKAROUND
==========
To work around this problem, perform the following steps:
1. Copy the Address.dll file from one of the following locations:
Exchsrvr\Connect\Msexcimc\Bin
-or-
On the BackOffice Small Business Server disc1, go to
Exchange\Setup\I386\Connect\Msexcimc\Bin\Address.dll
2. Place the new Address.dll file in the following location:
Exchsrvr\Connect\Msmcon\Bin
Additional query words: sbs msmail exfor smallbiz
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Keywords : sbs
Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version : WinNT:5.0
Issue type : kbprb
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