Article: Q195993
Product(s): Word 97 for Windows
Version(s): WINDOWS:97; :4.0
Operating System(s):
Keyword(s): kbdta word97
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
- Microsoft Exchange Client, version 4.0
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SYMPTOMS
========
When you click the Insert Address button on the Standard toolbar, the following
error message appears:
Address Book Failure "Invalid Parameter" (0x80070057/0x00000000). Check your
mail setup. You must have extended MAPI version 1.0 or higher to use this
feature.
CAUSE
=====
You do not have a personal address book installed.
WORKAROUND
==========
Add a personal address book to your default profile.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
This problem was corrected in Microsoft Word 2000.
MORE INFORMATION
================
By default, Exchange installs a personal address book file. This error occurs
when the personal address book file has been deleted.
Additional query words: error parameter invalid fails failed failure errmsg mapi message mail Messaging Application Programming Interface
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Keywords : kbdta word97
Technology : kbWordSearch kbWord97 kbWord97Search kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword2
Version : WINDOWS:97; :4.0
Issue type : kbbug
Solution Type : kbnofix
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