Article: Q196270
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbWinNT400sp5fix sms
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Workstation version 4.0
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Server, Enterprise Edition version 4.0
- Microsoft Windows NT Server version 4.0, Terminal Server Edition
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SYMPTOMS
========
Severe memory leakage occurs when the SNMP agent is under stress.
Also, in Perfmon, for the Network Interface Object, you may notice a random
number for the first instance, instead of 1.
CAUSE
=====
This problem occurs because, while processing messages, a buffer was used that
was never freed.
A regression in Service Pack 4 caused the network interface problem.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:
- http://www.microsoft.com/Windows/ServicePacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
This fix is now part of the Post-SP4 Roll-up fix, which is available at the
following Internet location as Sp4hfixi.exe (x86) and Sp4hfixa.exe (Alpha):
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP4/Roll-up/
This fix can also be installed individually from the following Internet
location:
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP4/archive/Sms-fix/
This fix is for all versions of Windows NT, except Windows NT, Terminal Server
Edition, which needs to be requested by calling Microsoft Product Support
Services.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT version 4.0 Service Pack 5.
Additional query words: 4.00 systems management server service sp4
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Keywords : kbWinNT400sp5fix sms
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version : winnt:4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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