Article: Q196448
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s):
Keyword(s):
Last Modified: 10-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Workstation version 4.0
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SYMPTOMS
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When you press ALT-PRINT SCREEN to take a screen shot and then attempt to paste
it into Paint, the image pastes in as an empty white box.
CAUSE
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This problem occurs when the video driver is set to 16 colors.
RESOLUTION
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You can use one of the following methods to work around this problem.
Method 1
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1. In Control Panel, double-click Display and then click the Settings tab.
2. Set the Color Palette option to a setting greater than 16 colors.
Method 2
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1. Open Paint.
2. On the Options menu, click Draw Opaque.
3. Paste in the image.
STATUS
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Microsoft has confirmed this to be a problem in Windows NT Version 4.0. We are
researching this problem and will post additional information here in the
Microsoft Knowledge Base as it becomes available.
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Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : WinNT:4.0
Issue type : kbbug
Solution Type : kbpending
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