Article: Q197508
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbtemplate winword word97
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
========
After you create a new document based on a template created with one of the
following wizards
Agenda Wizard
Fax Wizard
Table Wizard
the following error message appears:
The wizard cannot use the active document. To run the wizard, choose New from
the File menu and select the <wizard name> wizard.
Some of the error messages listed below may also appear:
Agenda Wizard
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- If the template is based on the Agenda Wizard, after you click OK, the
following error message appears in Word for Windows:
The wizard cannot continue because an error has occurred (500).
Fax Wizard
----------
- If the template is based on the Fax Wizard, the following error message
appears in Word for Windows and Word for Windows NT:
The wizard cannot continue because an error has occurred (509).
Table Wizard
------------
- If the template is based on the Table Wizard, the following error message
appears in Word for Windows:
The wizard cannot use the active document. To insert a table with this
wizard, choose Insert Table from the Table menu and push the Wizard button.
To create a new document, choose New from the File menu and select Table
Wizard.
CAUSE
=====
These errors occur when the AutoNew and StartWizard macros are retained in the
new template.
RESOLUTION
==========
Method 1:
Delete the AutoNew and StartWizard macros from your new template. To do this,
choose Macro from the Tools menu. Select the macro and choose the Delete
button.
Method 2:
Create a document based on the selected Wizard. Save this document as a template.
The AutoNew and StartWizard macros are not retained in the new template.
Additional query words: 7.0 wizard error wordbasic err 500 509 msg 8.0 8.00
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Keywords : kbtemplate winword word97
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
Issue type : kbprb
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