Article: Q197806
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kbenv kberrmsg kbsetup kbimu
Last Modified: 15-AUG-1999
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The information in this article applies to:
- Microsoft Encarta Reference Suite 99
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SYMPTOMS
========
While you are installing Encarta Reference Suite 99 on a Microsoft Windows NT
4.0-based computer, you may receive the following error message:
OleMainThreadWndName: Setup.exe - Ordinal Not Found
The ordinal 6800 (or 6467) could not be located in the dynamic link library
Mfc42.dll.
CAUSE
=====
This behavior can occur if an outdated version of the Mfc42.dll file is
installed on the computer.
RESOLUTION
==========
To resolve this issue, click OK to continue installing Encarta Reference Suite.
An updated version of the Mfc42.dll file is installed by the Setup program
before it completes.
MORE INFORMATION
================
If this issue continues to occur, make sure Windows NT 4.0 Service Pack 3 or
later is installed on the computer.
Additional query words: multi multi-media media mm winnt
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Keywords : kbenv kberrmsg kbsetup kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference99
Version : WINDOWS:
Issue type : kbprb
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