Article: Q201620
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s):
Keyword(s): kbsms200 kbsms200bug
Last Modified: 20-MAR-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Systems Management Server version 2.0
-------------------------------------------------------------------------------
SYMPTOMS
========
On a Windows 98 client using multiple monitors, the administrator is unable to
move the mouse to the 2nd monitor, and if the user moves it from monitor #1 to
monitor #2, the administrator can no longer see the cursor in the viewer window.
CAUSE
=====
Multiple monitors on Windows 98 are not supported at this time so you will only
get the "master monitor" from within remote control.
WORKAROUND
==========
Manually discontinue use of multiple monitors on Windows98 clients during use of
SMS 2.0 remote tools.
STATUS
======
This is a known issue. Microsoft has confirmed this to be a problem in Systems
Management Server version 2.0.
MORE INFORMATION
================
See the SMS 2.0 release notes rc32.
Additional query words: prodsms
======================================================================
Keywords : kbsms200 kbsms200bug
Technology : kbSMSSearch kbSMS200
Version : winnt:2.0
Hardware : x86
Issue type : kbbug
Solution Type : kbnofix
=============================================================================