Article: Q202922
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kberrmsg
Last Modified: 10-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Server, Enterprise Edition version 4.0
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SYMPTOMS
========
A computer running Windows NT Server 4.0 may encounter an Application exception
and display the following error message:
App: exe\rdisk.dbg
When: x/x/xxxx @ x:x:x.xxx
Exception number: c0000094 (divide by zero)
CAUSE
=====
This problem occurs when Rdisk.exe is run while a registry hive is locked by
another process or service.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:
Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT 4.0 Service Pack 4.
Additional query words: kbDSupport
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Keywords : kberrmsg
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version : winnt:4.0
Issue type : kbbug
Solution Type : kbfix
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