Article: Q213091
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s):
Keyword(s): kbinterop kbConfig kbDatabase kbMMC kbServer kbsms200 kbsms200bug kbsmsAdmin kbsmsUtil
Last Modified: 13-JAN-2001
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The information in this article applies to:
- Microsoft Systems Management Server version 2.0
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SYMPTOMS
========
While you are modifying licensed software information with the Software Metering
tool, the following error message may be displayed:
An unexpected error occurred while enumerating the Product table, error
returned Communication link failure.
After you click OK, this error message is displayed:
The selected product no longer exists.
CAUSE
=====
This can occur when connection to the SQL Server has been lost. Review the
Windows NT Event Viewer and SQL Error Logs to determine the cause.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Systems Management
Server version 2.0.
Additional query words: prodsms
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Keywords : kbinterop kbConfig kbDatabase kbMMC kbServer kbsms200 kbsms200bug kbsmsAdmin kbsmsUtil
Technology : kbSMSSearch kbSMS200
Version : :2.0
Issue type : kbbug
Solution Type : kbnofix
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