Article: Q216473
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 20-JUL-2000
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When a Mailbox from a Lotus cc:Mail DB6 post office is migrated using either the
Exchange Server 5.5 or Exchange Server 5.5 Service Pack 2 (SP2) Migration
Wizard, if that mailbox has a Rich Text Format (RTF) message, that message
becomes garbage in Exchange Server.
CAUSE
=====
Because Lotus cc:Mail release 6.x client is non-RTF aware, the Migration Wizard
does not check for RTF.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Migration Wizard
+--------------------------+
| File name | Version |
+--------------------------+
| Mlmig32.dll | 5.5.2542.0 |
+--------------------------+
The fix is also available in the Connectivity and Migration Web 3 release. This
release can be downloaded from the following Microsoft Web site:
http://www.microsoft.com/servers/
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.
Additional query words:
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Keywords : exc55 EXC55SP3Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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