Article: Q217052
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0a,4.5
Operating System(s):
Keyword(s): kbinterop kbWinNT400sp5fix
Last Modified: 20-MAY-2002
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5
-------------------------------------------------------------------------------
SYMPTOMS
========
When you use the Modems tool in Control Panel to install a new modem and use the
Have Disk option, the modem's .inf configuration file may not be copied from the
specified location to the %SystemRoot%\Inf folder.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:
- http://www.microsoft.com/Windows/ServicePacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was first corrected in Windows NT version 4.0 Service Pack 5.
Additional query words:
======================================================================
Keywords : kbinterop kbWinNT400sp5fix
Technology : kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a kbSBServ450
Version : winnt:4.0,4.0a,4.5
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
=============================================================================