Article: Q217983
Product(s): Microsoft Windows NT
Version(s): winnt:4.5
Operating System(s):
Keyword(s): kbsetup kbtool kbui
Last Modified: 22-MAY-1999
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The information in this article applies to:
- Microsoft BackOffice Server 4.5
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SYMPTOMS
========
When you run BackOffice Setup to uninstall BackOffice Server, you may experience
the following symptoms:
- Web Administration is not removed.
- The BOAdmin and NTadmin folders are not removed.
- The following reference to a virtual folder remains in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\BackOffice Web Administrator
CAUSE
=====
This problem can occur because BackOffice Setup does not entirely remove all
components.
RESOLUTION
==========
To successfully uninstall individual components, use the Add/Remove Programs
tool in Control Panel:
1. Click Start, point to Settings, click Control Panel, and then double-click
Add/Remove Programs.
2. Click the program you want to remove, and then click Add/Remove.
3. Follow the instructions on the screen to uninstall the appropriate program.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words: smallbiz
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Keywords : kbsetup kbtool kbui
Technology : kbAudDeveloper kbBackOfficeSearch kbBackOfficeServ450
Version : winnt:4.5
Issue type : kbbug
Solution Type : kbnofix
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