Article: Q219376
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s):
Keyword(s): kberrmsg kbnetwork kbWinNT400sp5fix
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0 SP4
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SYMPTOMS
========
On a computer running Windows NT 4.0 Service Pack 4, the Microsoft Network
Driver Interface Specification (NDIS) software does not notify any protocols
bound to a miniport driver that the miniport has completed its reset routine.
The NDIS_RESET_START command is issued during a reset, but no command is issued
at the completion of the reset. Previous versions of NDIS notified the protocol
bound to the miniport at both the beginning (using NDIS_RESET_START) and the end
(with NDIS_RESET_END) during a reset.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:
- http://www.microsoft.com/windows/servicepacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT Server 4.0 Service
Pack 4. This problem was first corrected in Windows NT 4.0 Service Pack 5.
MORE INFORMATION
================
For additional information about troubleshooting NDIS issues, please see the
following article in the Microsoft Knowledge Base:
Q216780 DLC Protocol Stops Transmitting Packets
Additional query words:
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Keywords : kberrmsg kbnetwork kbWinNT400sp5fix
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search
Version : winnt:4.0 SP4
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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