Article: Q220605
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Operating System(s):
Keyword(s): kberrmsg kbWinNT400sp5fix
Last Modified: 20-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4
- Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4
- Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4
- Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition
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SYMPTOMS
========
When a file write request is processed by the Windows NT local file system and
bypasses the NTFS redirector, your computer may stop responding (hang) and
display the following error message:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Microsoft Windows NT
4.0 or the individual software update. For information on obtaining the latest
service pack, please go to:
- http://www.microsoft.com/windows/servicepacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT 4.0 Service Pack 5.
Additional query words:
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Keywords : kberrmsg kbWinNT400sp5fix
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServSearch
Version : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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