Article: Q222652
Product(s): Microsoft Windows NT
Version(s): winnt:4.5
Operating System(s):
Keyword(s): kbenv kbprint
Last Modified: 06-AUG-2002
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft BackOffice Small Business Server version 4.5
-------------------------------------------------------------------------------
SYMPTOMS
========
When you are adding a printer to a BackOffice Small Business Server (SBS), you
may receive the following message at the end of the Add Printer Wizard:
Please insert the floppy disk labeled "Microsoft BackOffice Small Business
Server Disc 1" into drive <drive letter>: and then click OK.
You can also click OK if you want files to be copied from an alternate
location, such as a network server or a compact disc.
CAUSE
=====
This behavior can occur if the drive letter of the CD-ROM drive from which SBS
was installed is changed after the SBS server is installed.
RESOLUTION
==========
To work around this issue, click OK as instructed. When you are prompted, browse
to the location of the printer driver and complete the printer installation.
STATUS
======
Microsoft has confirmed that this is a problem in Microsoft BackOffice Small
Business Server 4.5.
Additional query words: smallbiz
======================================================================
Keywords : kbenv kbprint
Technology : kbAudDeveloper kbSBServSearch kbSBServ450
Version : winnt:4.5
Issue type : kbbug
=============================================================================