Article: Q225005
Product(s): Microsoft Automap
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kb3rdparty kberrmsg kbprint kbimu
Last Modified: 07-SEP-2001
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The information in this article applies to:
- Microsoft Expedia Streets and Trips 2000
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SYMPTOMS
========
When you attempt to print from Microsoft Expedia Streets and Trips 2000 to a
Canon BJC-240, BJC-610, BJC-620, BJC-2000, or BJC-4550 printer, you may receive
the following error message:
Runtime Error: Abnormal Program Termination
When you click Details, you receive the following error message:
Autmap71.exe caused an invalid page fault in module Mfc42.dll.
CAUSE
=====
This behavior can occur if a Windows Printing System (WPS) compliant printer
driver for the Canon BJC-240, BJC-610, BJC-620, BJC-2000, or BJC-4550 printer is
installed on your computer.
NOTE: This behavior has also been reported with the Canon C2500 Multipass printer
driver.
RESOLUTION
==========
To resolve this issue, configure your printer driver to use raster printing, or
install a printer driver that supports raster printing.
To do this, use the appropriate method for your printer.
BJC-240 Printer
---------------
Contact Canon to obtain version 3.96 or later of the printer driver for your
Canon BJC-240 printer. This version of the printer driver includes raster
printing support.
BJC-610 and BJC-620 Printers
----------------------------
Contact Canon to obtain the raster printer driver for the BJC-610 and BJC-620
printers. Install this printer driver and use it when you print from Expedia
Streets and Trips 2000.
BJC-2000 Printer
----------------
Contact Canon to obtain version 6.31 or later of the printer driver for your
Canon BJC-2000 printer. This version of the printer driver includes raster
printing support.
BJC-4550 Printer
----------------
Contact Canon to inquire if a raster printer driver is available for the BJC-4500
series printers.
If a raster printer driver is not available, install either the Epson LQ-2550 or
the IBM Proprinter X24e printer driver and use this printer driver when you
print from Expedia Streets and Trips 2000.
MORE INFORMATION
================
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words: multi multi-media media mm est2000 auto-map amap
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Keywords : kb3rdparty kberrmsg kbprint kbimu
Technology : kbHomeProdSearch kbExpediaSearch kbExpediaStreets2000
Version : WINDOWS:
Issue type : kbprb
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