Article: Q225088
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP4
Operating System(s):
Keyword(s): kbenv kberrmsg kbtool kbui kbWinNT400sp5fix
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server versions 4.0, 4.0 SP4
- Microsoft Windows NT Workstation versions 4.0, 4.0 SP4
- Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4
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SYMPTOMS
========
When you try to view logs associated with the Windows NT 4.0 Event Viewer
program, Services.exe may stop responding (hang) or it may generate an access
violation error message.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT version
4.0 or the individual software update. For information on obtaining the latest
service pack, please go to:
- http://www.microsoft.com/windows/servicepacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was first corrected in Windows NT 4.0 Service Pack 5.
Additional query words:
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Keywords : kbenv kberrmsg kbtool kbui kbWinNT400sp5fix
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400search kbWinNTS400
Version : winnt:4.0,4.0 SP4
Issue type : kbbug
Solution Type : kbfix
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