Article: Q225127
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s):
Keyword(s): kberrmsg kbCOMM
Last Modified: 18-NOV-2000
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0 SP4
- Microsoft Windows NT Workstation version 4.0 SP4
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SYMPTOMS
========
When you click a user name in the Remote Access Server Administration tool, you
may receive the following error message:
Error: 6 The handle is invalid
If the user attempts to dial in to a Remote Access server, the user may receive
the following error message:
Error 649: The account does not have Remote Access permissions
CAUSE
=====
This behavior can occur if the user name is the same as the domain name. A
change was made to the Windows NT 4.0 Service Pack 4 version of the Rassapi.dll
file that prevents a user with the same name as the domain from being validated
properly.
RESOLUTION
==========
To work around this problem, do not create users with the same name as the
domain.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words: RAS username domainname
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Keywords : kberrmsg kbCOMM
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400xsearch kbWinNTW400sp4 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400xsearch
Version : winnt:4.0 SP4
Issue type : kbbug
Solution Type : kbnofix
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