Article: Q226865
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s):
Keyword(s): kbsms200 kbsms200bug
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server version 2.0
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SYMPTOMS
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The Ping Tool button may not be available (appears dimmed) when a remote control
session is first started.
WORKAROUND
==========
To work around this issue, open a command prompt to perform the ping test.
STATUS
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Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.
MORE INFORMATION
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Environments Affected
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Servers: Microsoft Windows NT 4.0 Service Pack 4 Japanese version
Clients: Microsoft Windows NT 4.0 Service Pack 4 Japanese Alpha and <x>86
versions
Additional query words: prodsms
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Keywords : kbsms200 kbsms200bug
Technology : kbSMSSearch kbSMS200
Version : :2.0
Issue type : kbbug
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