Article: Q230769
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
The information store may stop unexpectedly while converting Hypertext Markup
Language (HTML) to Rich Text Format (RTF) or vice versa.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Internet Mail Service
+--------------------------+
| File name | Version |
+--------------------------+
| Dsamain.exe | 5.5.2603.0 |
+--------------------------+
| Gapi32.dll | 5.5.2603.0 |
+--------------------------+
| Mdbmsg.dll | 5.5.2603.0 |
+--------------------------+
| Store.exe | 5.5.2603.0 |
+--------------------------+
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.
Additional query words: rtfhtml imail
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Keywords : exc55 EXC55SP3Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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