Article: Q233474
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kbenv kberrmsg kbinterop kbimu
Last Modified: 12-JUN-1999
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The information in this article applies to:
- Microsoft Business Planner
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SYMPTOMS
========
If you remove Microsoft Internet Explorer 5 from your computer, you may receive
the following error message when you attempt to start Microsoft Business
Planner:
C:\Program Files\Microsoft Office\Office\Msbp.exe
A device attached to the system is not functioning.
If you click OK, you receive the following error message:
The Msbp.exe file is linked to missing export Comctl32.dll:_TrackMouseEvent.
CAUSE
=====
This behavior can occur because Business Planner requires certain files that are
installed by Internet Explorer 5 to function correctly.
RESOLUTION
==========
To resolve this issue, reinstall Internet Explorer 5.
MORE INFORMATION
================
This issue does not occur on Microsoft Windows NT 4.0-based computers if Service
Pack 4 or later is installed.
Additional query words: msbp uninstall ie5
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Keywords : kbenv kberrmsg kbinterop kbimu
Technology : kbHomeMMsearch kbBusPlanner
Version : WINDOWS:
Issue type : kbprb
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