Article: Q235154
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s):
Keyword(s): kbinterop kbsetup kbClient kbRemote kbsms200 kbsms200bug kbHelpDesk kbUpgrade kbRemoteP
Last Modified: 27-JUL-2001
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The information in this article applies to:
- Microsoft Systems Management Server version 2.0
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SYMPTOMS
========
After you upgrade from Microsoft Windows 3.11 to Microsoft Windows 95 or Windows
98, the 16-bit remote control client components for Microsoft Systems Management
Server (SMS) 2.0 remain on the client.
CAUSE
=====
SMS 2.0 installs Windows 3.11 as a 16-bit system, but Windows 95 and Windows 98
are installed as 32-bit systems. Both versions of the remote control components
can not co-exist on the same computer.
WORKAROUND
==========
Before upgrading Windows 3.11 to Windows 95 or Windows 98, manually remove the
16-bit client components by using Smsman16, which can be found on the
SMSlogon\x86.bin\0000409\ share of any SMS 2.0 logon point.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.
Additional query words: prodsms
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Keywords : kbinterop kbsetup kbClient kbRemote kbsms200 kbsms200bug kbHelpDesk kbUpgrade kbRemoteProg
Technology : kbSMSSearch kbSMS200
Version : :2.0
Issue type : kbbug
Solution Type : kbnofix
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