Article: Q237521
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:; :
Operating System(s):
Keyword(s): kberrmsg kbinterop kbimu
Last Modified: 27-OCT-2000
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The information in this article applies to:
- Microsoft Encarta World English Dictionary
- Microsoft Encarta World English Dictionary 2001
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SYMPTOMS
========
When you click a suite link in Microsoft Encarta World English Dictionary 2000,
you may experience either of the following symptoms:
- If you click a suite link to Microsoft Encarta Encyclopedia 2000, you may be
prompted to insert the Microsoft Encarta Reference Suite 2000 DVD-ROM.
- If you click a suite link to Microsoft Encarta World Atlas 2000, you may
receive the following error message:
File Error: Encarta Interactive World Atlas is unable to continue running on
your computer. Your network based installation is unavailable at this time.
NOTE: You receive this error message even if you do not run Encarta World
English Dictionary 2000 or Encarta World Atlas 2000 from a network server.
When you click OK, you return to Encarta World English Dictionary 2000.
CAUSE
=====
This behavior can occur if all of the following conditions are true:
- You install Encarta Encyclopedia 2000, Encarta World Atlas 2000, and Encarta
World English Dictionary 2000 from the Encarta Reference Suite 2000 DVD-ROM.
- You install Encarta Dictionary HD to your hard disk (you install the entire
contents of Encarta World English Dictionary 2000 to your hard disk).
- The Encarta Reference Suite 2000 DVD-ROM is not inserted in your DVD-ROM
drive.
RESOLUTION
==========
To resolve this issue, insert the Encarta Reference Suite 2000 DVD-ROM into your
DVD-ROM drive.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Encarta World English
Dictionary 2000.
Additional query words: multi multi-media media mm ewed hyperlink
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Keywords : kberrmsg kbinterop kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldEngDict2001
Version : WINDOWS:; :
Issue type : kbbug
Solution Type : kbpending
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