Article: Q238036
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kbsetup kbimu
Last Modified: 25-JUN-2000
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The information in this article applies to:
- Microsoft Encarta Reference Suite 2000
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SYMPTOMS
========
When you attempt to install a program included in Encarta Reference Suite 2000,
you may be prompted to choose between the following options:
- Remove All
- Exit Setup
CAUSE
=====
This behavior can occur if the following conditions are true:
- Encarta Reference Suite 2000 is installed on your computer.
- You previously removed the program you want to install.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Encarta Reference
Suite 2000.
MORE INFORMATION
================
You cannot reinstall an individual program included in Encarta Reference Suite
2000 without first removing all of the programs included in Encarta Reference
Suite 2000.
Additional query words: multi multi-media media mm ers2k uninstall single
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Keywords : kbsetup kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference2000
Version : WINDOWS:
Issue type : kbbug
Solution Type : kbpending
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