Article: Q238043
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kbsetup kbimu
Last Modified: 25-JUN-2000
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The information in this article applies to:
- Microsoft Encarta Reference Suite 2000
- Microsoft Encarta Interactive World Atlas 2000
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SYMPTOMS
========
When you install Microsoft Encarta Reference Suite 2000 or Microsoft Encarta
World Atlas 2000, Setup unexpectedly removes Microsoft Encarta Virtual Globe 99.
CAUSE
=====
Encarta World Atlas 2000 Setup detects Encarta Virtual Globe 99 as a previous
version of Encarta World Atlas 2000.
RESOLUTION
==========
To work around this issue, reinstall Encarta Virtual Globe 99 after you install
Encarta Reference Suite 2000 or Encarta World Atlas 2000.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words: multi multi-media media mm ers2k ewa2k evg installation uninstalls
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Keywords : kbsetup kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference2000 kbEncartaWorldAtlas2000
Version : WINDOWS:
Issue type : kbbug
Solution Type : kbpending
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