Article: Q239067
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP3
Operating System(s):
Keyword(s): exc55sp3
Last Modified: 16-NOV-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5 SP3
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SYMPTOMS
========
When you run the Exchange Server 5.5 Service Pack 3 (SP3) Update.exe file on a
computer that has MBClean v1.93 installed and running, the update may fail with
the following error message:
\Winnt\system32\emsmdb32.dll is in use by another process ... [Ignore}
[Retry] [exit]
CAUSE
=====
The Mailbox Cleanup Agent service is not stopped when the Information Store
service is stopped.
WORKAROUND
==========
Stop the Mailbox Cleanup Agent Service before running Update.exe.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words: MCA
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Keywords : exc55sp3
Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3
Version : winnt:5.5 SP3
Issue type : kbbug
Solution Type : kbnofix
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