Article: Q240783
Product(s): Microsoft Systems Management Server
Version(s): WINDOWS:2.0
Operating System(s):
Keyword(s): kbsms200bug kbsms200fix kbsms200sp2fix
Last Modified: 25-JUN-2000
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Systems Management Server Installer version 2.0
-------------------------------------------------------------------------------
SYMPTOMS
========
When you repackage a Setup program that creates or modifies a large (larger than
64 KB) MULTI-SZ registry value with SMS Installer versions earlier than
2.0.91.1, SMS Installer may be unable to open the resulting script, may be
unable to compile the script, may improperly create the specified MULTI-SZ
registry value, or may stop responding (hang) upon opening the script.
Additionally, repackaging such a program with earlier (version 1.x.xx) versions
of SMS Installer may work without error messages. This occurs because SMS
Installer 1.xx.xx does not repackage changes to MULTI-SZ registry values.
CAUSE
=====
The buffer that SMS Installer uses to hold registry values is not large enough
to contain the MULTI-SZ registry value.
Note that various programs that include McAfee VirusScan make use of large
MULTI-SZ registry values. One registry value in particular that can contain a
large amount of data and is frequently modified during program installation is:
SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, please see the following article
in the Microsoft Knowledge Base:
Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
WORKAROUND
==========
To work around this problem if MULTI-SZ registry values can be ignored, use an
earlier version of SMS Installer.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem was first corrected in Systems Management Server
version 2.0 Service Pack 2.
MORE INFORMATION
================
Note that even with the hotfix mentioned in this article, you may be unable to
open an SMS Installer script generated by repackaging a large MULTI-SZ registry
modification if the script is created with a previous version of SMS Installer.
This occurs because the hotfix actually works during the repackage process to
break up large keys into smaller fragments. As a result, it is necessary to
repeat any problem repackage operations with the hotfixed SMS Installer.
To install the hotfixed SMS Installer, run the appropriate .exe file based on
your processor platform.
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words: prodsms
======================================================================
Keywords : kbsms200bug kbsms200fix kbsms200sp2fix
Technology : kbSMSSearch kbSMSI200
Version : WINDOWS:2.0
Issue type : kbbug
Solution Type : kbfix
=============================================================================