Q244467: XFOR: GroupWise DR Doesn’t Work on Long Orig-Msg-ID

Article: Q244467
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you send e-mail from an Exchange Server mailbox to a Novell GroupWise
mailbox and you request delivery receipts and read receipts, if the Orig-Msg-Id
attribute is long enough, a delivery receipt is not sent.

CAUSE
=====

This issue can occur if the Orig-Msg-Id attribute is split across two lines and
there are more than two white spaces after the Orig-Msg-ID= keyword. This causes
the delivery receipt address to be incorrectly parsed.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

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Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix 
Component         : GroupWise
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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