Article: Q245653
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP4,4.0 SP5
Operating System(s):
Keyword(s): kbenv kberrmsg kbtool
Last Modified: 11-DEC-2001
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The information in this article applies to:
- Microsoft Windows NT Server versions 4.0, 4.0 SP4, 4.0 SP5, Terminal Server Edition
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SYMPTOMS
========
When you attempt to open a message with an attachment or you attempt to open an
attachment, you may receive an error message similar to:
You do not have appropriate permissions to open.
Object not found.
You can open messages without attachments with no problem.
CAUSE
=====
Permissions are improperly set on the %SystemRoot%\Temp folder on the server
running Terminal Server. Each user needs Read permission on the
%SystemRoot%\Temp folder and Full Control permission on his or her individual
Temp folder. The permissions for the individual Temp folders are created by the
operating system; the folders are located in a subfolder in the
%SystemRoot%\Temp folder.
RESOLUTION
==========
To resolve this issue, make sure that the permissions on the %SystemRoot%\Temp
folder are set to Read for the Everyone group and that the operating system is
correctly setting Full Control permission for each individual Temp folder.
Additional query words:
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Keywords : kbenv kberrmsg kbtool
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServ400sp5 kbNTTermServSearch
Version : winnt:4.0,4.0 SP4,4.0 SP5
Issue type : kbprb
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