Article: Q245812
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0 SP1
Operating System(s):
Keyword(s): kbsms200 kbsms120 kbsms120bug
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Systems Management Server version 2.0 SP1
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SYMPTOMS
========
If you apply or upgrade to Systems Management Server version 2.0 Service Pack 1
on a client computer, you may install Microsoft Visual C++ 6 (6.00.8168.0)
version of the run-time libraries. This can lead to heap compatibility problems
in third-party programs installed on the client using the run-time libraries as
outlined in the following Microsoft Knowledge Base article:
Q190536 Invalid Page Fault in Msvcrt.dll
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Systems Management Server service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
WORKAROUND
==========
To workaround this problem, manually replace the run-time libraries on the
client with VC++ 6 Service Pack 3 (6.0.8447.0) or later.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.
MORE INFORMATION
================
The hotfix for this article is dependent upon other developed fixes and you must
install it as a complete package for compatibility.
For additional information about the contents of this consolidated fix, click the
article number below to view the article in the Microsoft Knowledge Base:
Q253151 SMS: Systems Management Server 2.0 Dependency Package
Additional query words: prodsms mfc42.dll msvcrt.dll
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Keywords : kbsms200 kbsms120 kbsms120bug
Technology : kbSMSSearch kbSMS200SP1
Version : winnt:2.0 SP1
Issue type : kbbug
Solution Type : kbfix
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